Terms of Service
We value transparency. Please view our Terms of Service below for more details.
Effective Date: June 26, 2026
These Terms of Service (“Terms”) govern your use of the SMS messaging program and related services offered by Texas Innovative Pools (“we,” “us,” or “our”). By opting in to receive text messages from us, you agree to these Terms.
1. SMS Use Cases
When you opt in to our SMS program, you may receive text messages for the following purposes:
- Appointment confirmations
- Appointment reminders
- Follow-up messages
- Voice call text-backs
- Informational updates
2. Opt-Out and Help Instructions
- Reply STOP at any time to unsubscribe from SMS messages.
- Reply HELP for assistance.
- For additional support, contact us at info@txinnovativepools.com.
After you send STOP, you will no longer receive SMS messages from us unless you opt in again.
3. Customer Support Contact
Phone: (830) 220-5051
Email: info@txinnovativepools.com
4. Message Frequency, Message and Data Rates
- Message and data rates may apply.
- Message frequency varies.
5. Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages. Texas Innovative Pools is not responsible for issues arising from carrier network performance, including any delays or failures in message delivery.
6. Age Restriction
Our services are intended for users who are 18 years of age or older. By using our SMS services, you confirm that you are at least 18 years old.
7. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
8. Service Terms and Scheduling
8.1 Service Limitations and Liability
Our communications, including SMS messages, voice call text-backs, and any direct mail or advertising, are provided for informational and scheduling purposes. While we make every effort to ensure messages are accurate and timely, we are not liable for any errors, omissions, or delays in delivery, or for actions taken in reliance on these communications.
8.2 Cancellation and Rescheduling
If you need to cancel or reschedule a scheduled consultation or service appointment, please contact us by phone or email as early as possible. We will make reasonable efforts to accommodate your request based on availability.
9. Contact Us
If you have questions about these Terms, please contact us:
Texas Innovative Pools
100 Deerpath Way, Suite A
Spicewood, TX 78669
Phone: (830) 220-5051
Email: info@txinnovativepools.com
Website: https://www.txinnovativepools.com/